Data Protection

1exbet Privacy Policy — Your Information Is Completely Safe With Us

When you play at 1exbet, your information is a trust we take seriously. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure — no hidden agendas.

Last Updated: January 2026 SSL Encryption Protected Language: Bengali (bn-BD)
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Your data is never sold
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Why We Use Your Information Safe at 1exbet

We protect your privacy based on six core principles

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Encryption Technology

All your data is protected with 256-bit SSL encryption. We transmit and store your information using banking-grade security technology.

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Never Sold to Third Parties

Your personal information is never sold or rented to advertisers or third parties. Your data is used solely to improve our services.

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Purpose-Based Collection

Only the information necessary to provide our services is collected — nothing more. The purpose behind every piece of data we collect is clearly communicated.

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Your Control

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

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Legal Compliance

Our privacy policy complies with international data protection laws. We review and update our policy on a regular basis as needed.

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Transparent Communication

In the event of a data breach, we will notify you within 72 hours. Our dedicated privacy team is always available to answer your questions.

Your privacy is our priority: By using the 1exbet platform, you agree to this privacy policy. Please read the full policy carefully.

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by the 1exbet platform ("we", "us") and applies to the website at https://1exbet.im and its associated mobile applications. This Policy clearly explains what personal information we collect, why we collect it, and how it is used and protected.

1exbet believes privacy is a fundamental right. We never treat your data as a product. Our goal is to keep your betting experience safe, fair, and transparent — and responsible use of your data is essential to that.

This Privacy Policy has been prepared in accordance with Bangladeshi law and international data protection standards. If you have any questions, please reach out to us at support@1exbet.im.

2 What Information We Collect

1exbet collects three types of information — data you provide directly, data collected automatically, and data received from third parties:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email address, phone number Account Communication & Security
Financial Information BKash/Nagad number, bank details Payment Processing
Transaction Information Deposit, Withdrawal & Bet History Account Records & Reports
Device Information IP address, browser, device type Security & Fraud Prevention
Cookies Data Session Data & Preference Settings User Experience Improvement

We do not collect sensitive information such as religious beliefs, political opinions, or ethnic background. Only data that is strictly necessary to provide our services is requested.

3 How We Use Your Information

Collected information is used for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: For fast resolution of your complaints and queries.
  • Security: To detect fraudulent activity and keep your account secure.
  • Legal Obligation: To comply with anti-money laundering laws.
  • Service Improvement: To improve platform functionality and enhance the user experience.
  • Contact: To send important updates, security alerts, and account notifications.
  • Responsible Gaming: To identify unusual betting patterns and provide appropriate support.

We never share your data with third parties for advertising purposes.

4 Data Sharing & Disclosure

1exbet does not sell or rent your data. However, information may be shared in the following limited circumstances:

  • Payment Providers: Only the minimum information required to process payments via bKash, Nagad, Rocket, and similar services.
  • KYC Service Provider: To licensed agencies for identity verification.
  • Legal Authorities: By court order or legal obligation — but only to the extent required.
  • Fraud Prevention: For verification against industry-wide fraud and blacklist databases.
Important: Whenever data is shared, we ensure the receiving party maintains the same standard of data protection. No third party receives data without a data processing agreement in place.

5 Cookies & Tracking Technologies

1exbet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:

  • Essential Cookies: Required for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: Remembers your language, theme, and preference settings.
  • Analytics Cookies: To understand which parts of the platform are used most. This data cannot be used to personally identify you.

You can disable non-essential cookies from your browser settings. Note that doing so may limit certain features.

6 Data Protection Measures

We follow the highest industry standards to keep your information secure:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall Protection: Advanced firewalls block all unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent external security experts.
  • Two-Factor Authentication (2FA): An extra layer of security on your account login.
  • Staff Training: All staff receive regular training on data protection.
  • Data Backup: Regular encrypted backups are stored on secure servers.

However, no internet transmission is entirely risk-free. If you suspect a security issue, please contact us immediately.

7 Data Retention Period

Different retention periods apply depending on the type of data:

  • Account Information: For the duration of active account use and 5 years after closure.
  • Transaction Records: Up to 7 years as required by financial regulations.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last 1 year.
  • Customer Service Records: Deleted 2 years after the issue is resolved.
  • Marketing Preferences: Active until you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Data Rights

As a 1exbet user, you have the following rights:

Right to Access
The right to know what information we hold about you.
Right to Rectification
Right to correct inaccurate or outdated information.
Right to Erasure
Request deletion of your data under certain circumstances.
Right to Portability
You have the right to receive your data in a standard, portable format.
Right to Object
The right to object to your data being used for specific purposes.
Right to Restriction
Right to restrict the processing of disputed data.

To exercise any of these rights, email us at support@1exbet.im. We will respond within 30 days.

9 Minor Protection

1exbet strictly does not collect data from or permit platform access to anyone under the age of 18. We verify age at registration and may request identity documents in cases of suspicion.

If a parent or guardian discovers that their minor child has opened an account on 1exbet, please contact us immediately at support@1exbet.im. We will promptly close the account and delete all associated data.

10 Third-Party Services & Links

The 1exbet platform may include third-party games and services, each governed by their own privacy policies. Accessing any third-party service means their respective policy will apply.

We assess the data protection standards of any third-party service provider before engaging them. Even so, 1exbet is not responsible for how those providers process data on their end.

Gaming software providers may receive minimal data to verify game outcomes, but will never have access to your identity or payment information.

11 Privacy Policy Changes

We may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date on this page will be revised accordingly.
  • For significant changes, a notification will be sent via email or through the platform.
  • We will notify you 30 days before any changes take effect.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

12 Privacy Contact

For any questions, requests, or complaints regarding data protection or privacy:

  • Email: support@1exbet.im (Subject: Privacy Request)
  • Live Chat: Click the chat button at the bottom right of the platform
  • Time: 24 hours a day, 7 days a week
  • Response Time: Typically within 48 hours

Deletion or data portability requests will require identity verification. We will respond within 30 days of receiving your request.

Last Updated
This privacy policy was last updated in January 2026. For previous versions, contact us at support@1exbet.im.
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Trust Us, Stay Safe Play at 1exbet

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